Privacy Policy

Introduction

www.TURNSTILES.us, Inc. (“TURNSTILES.us”, “us”, “we”, or “our”) operates the www.turnstiles.us website (the “Service”). Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible on our website at: https://www.turnstiles.us/terms-and-conditions.

Overview of Company: TURNSTILES.us is a professional organization specializing in the physical and electronic securing of building entrances with Turnstiles, Mantraps, Access Control Hardware, and Software since 1989. We are a U.S. Federal Government Contract Holder and are registered with the U.S. Federal Government System for Award Management. TURNSTILES.us headquarters is located in the Rocky Mountain Region of Colorado. Our team of engineers and sales professionals are strategically located across the United States to enable us to address our clientele. Our expert project team offers turnkey solutions for commercial public sector and private markets including access control system analysis, design, installation, and implementation, and raises the bar for the highest standards in the turnstile security industry.

Purpose of Privacy Policy: The purpose of this privacy policy is to inform you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your Personal Information with anyone except as described in this Privacy Policy. 

Information Collected

Types of Information Collected: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”, or “Information”, or “Data”) may include, but is not limited to:

Name, Email Address, Phone Number, Mailing Address, Physical Address, Log Data, Analytics Data, Location, Demographics.

Methods of Collection: We collect Information through intake forms on our website, verbally over a phone call, verbally or in writing via virtual meeting, email message, log data analytics, cookies, and SMS consent text message

Purpose of Collection: Customer Personal Information is collected for the purpose of improving user experience, personalizing content, providing responses to user interactions, processing transactions, conducting market research, and analyzing how our service is utilized.

Log Data: We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. 

Cookies: We may use “cookies” to collect information pertaining to the use of the website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

SMS Terms and Conditions

SMS Consent Communication: SMS consent and phone numbers collected specifically for SMS purposes will NOT be shared, sold, or disclosed with any third parties, or any other individual under any circumstances. Note that even if a customer provides explicit consent to share their information, this practice is strictly prohibited according to the RingCentral SMS/MMS content policies. These policies can be found in detail at the following external link: https://www.ringcentral.com/legal/sms-mms-content-policies.html.

Types of SMS Communications: If you have consented to receive text messages from TURNSTILES.us, you may receive text messages containing a greeting, responses to your inquiry, information related to your inquiry, information about any of our products and services, communications related to processing your order, and updates pertaining to your order. 

  • Example Greeting: Hello, Thank you for contacting TURNSTILES.us, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help to +1-303-670-1099.
  • Example message if you text HELP: Hello, Thank you for contacting TURNSTILES.us. We will be in touch soon to help. Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help to +1-303-670-1099.
 

Message Frequency: SMS message frequency from TURNSTILES.us will be from 0 to 25 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally. Users are responsible for any charges incurred from receiving or sending messages.

Opt-In Method: Customer will Opt-In for SMS messaging from TURNSTILES.us through checking the box on the intake form on our website located at https://www.turnstiles.us/contact, or by texting START.

Opt-out Method: Customer will be able to Opt-out for SMS messaging from TURNSTILES.us by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.

Standard Messaging Disclosures:

Message and data rates may apply.
Message Frequency May Vary.
You can opt out at any time by texting ‘STOP’ to +1-303-670-1099.
For assistance, text ‘HELP’ to +1-303-670-1099, submit a form on the Contact Page of our website at https://www.TURNSTILES.us/contact, or send an email to Patrick.McAllister@TURNSTILES.us.

 

Data Security

We take the security of our customers’ data seriously and implement a range of security measures to ensure that your information is protected from unauthorized access or misuse. By employing these measures, we strive to provide a safe and secure experience for all of our users.

Our Data Security Measures include:

  • Private Servers & Secured Databases: Information is stored on secure, private servers with encrypted databases to protect against unauthorized access.
  • Firewalls: We utilize advanced IP firewalls to block any unauthorized attempts to access our systems or sensitive data, ensuring a secure environment for all transactions.
  • Spam-Blockers: Several spam-blockers are employed on our website to prevent malicious bots or spam from infiltrating our platform and compromising user data. 
  • Data Encryption: All data transmitted through our website is encrypted using encryption protocols, safeguarding it from interception or unauthorized access during transmission.
  • Password Protection: When you sign up or create an account on our website, your password is securely hashed and stored in an encrypted format. We recommend using strong, unique passwords to further protect your account. We encourage regular password updates for additional account security. 
  • Regular Security Audits: We conduct routine security audits and vulnerability assessments to identify potential threats and strengthen our defenses.
  • Multi-Factor Authentication (MFA): We employ MFA for accessing our backend systems, adding an additional layer of security.
  • Access Control: Only authorized personnel with a legitimate need to access customer data are permitted to do so, ensuring that your information is handled with the utmost care and confidentiality.

Data Sharing: We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related work, or to assist us in analyzing how our Service is used. For example private Web Administrators, Developers, Programmers, and Engineers. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated NOT to disclose or use it for any other purpose. Personal Information will be shared in compliance with law or subpoena where required to do so. SMS consent or phone numbers collected for SMS purposes will NOT be shared under any circumstances. 

Links To Other Sites: Our Service may contain links to or embedded content on other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy: Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, it will be deleted.

User Rights

We are committed to respecting and protecting your rights regarding your Personal Information. To exercise any of these rights, please contact us through the appropriate channels listed on our website. We will respond to your request promptly and in accordance with applicable data protection laws and this Privacy Policy. As a user of our Service, you have the following rights with respect to your data:

Accessing and Updating Your Data: You have the right to request access to the personal data we hold about you. We will provide you with a copy of this information within a reasonable timeframe, subject to any legal obligations we may have to retain it. For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you require assistance in updating your information, you can contact us directly.

Opt-Out: You may opt out of receiving future marketing communications and other non-essential messages. Simply follow the opt-out instructions provided in any email or communication, or contact us directly to update your preferences.

Deleting Your Account and Data: You have the right to request the deletion of your account and all associated data. Upon your request, we will promptly delete your account and any personal information we have on file, unless we are required to retain it for legal or contractual purposes. 

Policy Changes

We may update our Privacy Policy from time to time. Any changes by posting the new Privacy Policy on our website, accessible at https://www.turnstiles.us/privacy-policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on the website. 

Contact Us

How To Get Help: If you have any questions about this or any of our policies, please contact us.

  • Submit the form on the Contact Page at https://www.TURNSTILES.us/contact
  • Email Patrick.McAllister@TURNSTILES.us
  • Call us or text HELP to +1-303-670-1099
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